Privacy Policy
Effective Date: October 20, 2026
McDiffitt Veterinary Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at mcdiffittvet.com or contact us.
Information We Collect
We collect information you provide directly to us, including: Contact information: your name, mailing address, email address, and phone number Pet information: your pet's name, species, breed, age, and medical history Appointment information: scheduling requests, visit history, and service records Payment information: billing details necessary to process payments for services
How We Use Your Information
We use the information we collect to respond to your inquiries and provide veterinary services; to send appointment reminders and care-related communications; to improve our website and services; and to comply with applicable laws and regulations.
SMS / Text Message Communications
If you provide your phone number and consent to receive text messages, we may send you appointment reminders, pet care updates, and other informational messages related to your animal's care. Message frequency varies. Message and data rates may apply. To opt out at any time, reply STOP to any text message. To request help, reply HELP or contact us at mcdiffittvetservices@gmail.com.
We Do Not Share Your Information for Marketing
We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes. We may share your information only in the following limited circumstances: with service providers who assist us in operating our website or conducting our business, solely as needed to provide those services; as required by law, such as in response to a court order or legal process; or to protect the rights, property, or safety of McDiffitt Veterinary Services, our clients, or others.
Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us: McDiffitt Veterinary Services, 3 Ada Drive, Suite 3, New Martinsville, WV 26155. Phone: (304) 398-2115. Email: mcdiffittvetservices@gmail.com.